![]() It’s similar to traffic during peak hour on a busy road, except that the peak time for internet use is usually between 7pm to 11pm. However, when a lot of people are online at the same time, your internet speeds can be impacted. ![]() We constantly monitor the speeds of Vodafone nbn™ to try and optimise the experience for our customers. ![]() This typically happens when a lot of people are trying to access the same site. Also, you may experience slower speeds if you’re trying to access content that’s affected by congestion. Similarly, downloading content from overseas takes longer than downloading local content. The Typical Evening Upload Speed is estimated by reference to the maximum upload speed.ĭriving somewhere that’s far away takes longer compared to somewhere that’s close. This is not a guaranteed minimum speed and you may experience lower speeds during this period due to the factors discussed on this page. This is the typical evening period download and upload speed that the average consumer can expect to receive between 7pm and 11pm or 9am to 5pm for business customers. In some circumstances, we may automatically change your plan to a lower speed tier that’s more suitable to you, and provide you with a refund as well (however, we will let you know about this in advance). If NBN advise us that the maximum attainable speed for your service doesn’t support the speed tier of the plan you’ve chosen, then we will contact you to let you know and provide you with options including to downgrade or cancel your service for no extra charge and with a refund. If your plan is delivered on NBN FTTB, FTTN or FTTC technology, your speeds are affected by the length and quality of the copper used by NBN Co. NBN FTTB, FTTN and FTTC technology types. Because of this, you may not always receive the maximum speed available on your plan. It’s important to note that various factors affect your internet speed. For example, if your plan uses nbn™ 25, your maximum download speed will be 25Mbps – even if your internet could potentially reach higher speeds. The speed tier of your plan is like a speed limit. It’s similar to how internet speeds work. Even if you have a sports car, how fast you drive will depend on factors such as traffic, speed limit and the type of road you’re driving on. To understand the speeds you can expect with Vodafone nbn™, we’ve likened it to the speeds you go while driving a car. This support article will explain the factors that affect the speed of your nbn™ service.
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